Frequently Asked Questions

We're here to answer your questions so you feel completely comfortable with our service. If you didn’t find your answer here today or just want to double check, feel free to contact us!

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  • Sure! We created a pound estimator for you. Click HERE to see our pricing

  • We calculate your total after washing, drying, and folding your laundry. So, no, you aren't paying for any dirt you send me. Just the finished product.

  • Oh, no problem! I have clients that send us everything and anything. We even do cloth diapers! We wear gloves to sort and pre-treat, and we sanitize all equipment before and after each use. We do always appreciate a heads up for particularly dirty loads (ie, the bag of bedding from when your child got the stomach flu) but we're happy to take it all and deliver it back fresh and clean the next day.

  • No need to! We are a scent free facility. Your laundry will be clean and scent free.

  • We don't… To make everything simple and straightforward, we charge per item for big items (like comforters) and just per pound for general laundry (clothes/towels/etc). You can review our pricing here. We will fold based on your needs.

    See Pricing Here

  • Sure! We have a $25 minimum order, but beyond that we understand that life changes! If you need to skip a week, simply log into your account and you can manage your pick up schedule and laundry preferences there.

  • No, we are not a public laundromat. We are still a full service laundry provider. You can continue to use our pick-up and delivery service or you will be able to drop off your laundry at our new store for quicker service!

  • We charge by the pound, the same as for clothing, sheets, and towels.

  • Yes! We wash all cloth diapers twice. Once for cleaning. Twice for sanitation.

  • Do you have that chair, couch, or spare bedroom piled up with clean laundry? We know life is busy. Maybe you are able to wash and dry your own laundry, but just don't have time for the rest. We can take it from there. We turn them right side out, fold them, and can even sort them by family members.

  • Drop off is for walk-in only, no booking required. However, for any new customers, setting up an account here will expedite the drop off process.

  • Yes, we can wash/dry/fold the dirty clothes and fold your clean clothes. Just make sure they are in separate bags and properly labeled!

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